menten GmbH - Press Archive: menten starts Support Chat

09/16/2008

menten starts Support Chat

Normally, questions regarding products are asked by phone or email. menten GmbH now offers a third way: via live Chat.

menten GmbH’s support team now offers an alternative to email and telephone assistance. Chat support is designed for customers, who need help with our internet products or who have product questions.

"Live Chat" is the latest and shortest connection between businesses and customers. Questions can reach the professionals directly and within a short time can be answered. Thus, in contrast to the conventional ways of contacting any delays.

The advantages are clear: it is more efficient, easy to handle, and a direct and immediate answer to any question.

IMPORTANT: Technical support or more complex questions should be directed to our Helpline (EMail-Ticket-System).

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