Bergische Brandversicherung

Full service in heterogeneous IT system landscape

Bergische Brandversicherung V.a.G. was founded in 1922 as an insurance association and has its origins in the Bergisches Land region. In the meantime, it operates with its field staff throughout North Rhine-Westphalia, Germany. The range of services covers a variety of insurance services in the private, commercial and agricultural sectors. These include buildings, contents, interruption and glass insurance.

Location: Wuppertal
Branch: Insurance industry
Company size: 8 Employees

IT plays a crucial role in the insurance industry

The insurance industry has been strongly intertwined with the IT sector for decades: mathematical calculations, statistics, billing, correspondence and many other activities are not competitive or even feasible at all without the use of IT. A functioning IT environment is obviously even more important for the insurance industry than for normal office operations.

Managed service provider for IT infrastructure

menten GmbH has been acting as a full-service IT provider for Bergische Brandversicherung for seven years now. Services include support for IBM Power Systems (often called AS/400) and the associated IBM i operating system. Added to this are the customer's Windows servers, consisting of Active Directory and Terminal Server, the telephone system and a backup concept that prevents data loss.

A Firewall secures the company against external threats and provides encrypted access to the corporate network from the Home Office. In addition to setting up and maintaining hardware and software components, menten also provides first-level IT support. Employees of Bergische Brandversicherung can reach the IT service staff they know easily, directly and quickly via e-mail or telephone. The issue is then resolved in an uncomplicated manner via remote maintenance or, if necessary, on site.

Continuous maintenance and further development

In addition to supporting the IT infrastructure, the continuous further development & modernization of IT is also an important task. Here, menten regularly advises on important IT topics and proposes improvements as part of IT consulting.

An upcoming project has already been announced: The local telephone system is to be replaced by a cloud system. The more modern system will bring more flexibility and enhanced functionalities, for example accessibility in the home office, indispensable features in today's world.

"menten GmbH has been supporting us in all IT matters for many years. During this time, there have been no IT problems that have prevented us from doing our work. We also feel well taken care of and looked after for the future."

Wolfgang Hager
General Manager

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